Silly rabbit, pricing is on our Pricing page.
Try it out for 30 days and see how it works for your restaurant. If you cancel within 30 days of signing up you won't be charged a thing. If you cancel after 30 days, you'll just be charged for any orders after that date.
Let's say you had $1,000 in online orders in a month. We would charge your credit card on file $19 at the end of the month ($1000 x 1.9%). That's it! Pretty simple. Which is a lot less than many of our competitors who will charge much more for the same order.
No. eHungry is a pay-as-you-go service. There are no long term contracts of commitments on your part. You simply pay month-to-month. If you cancel, you'll be billed for the current month's usage, but you won't be billed again.
Our fees are charged in US dollars. So if your restaurant is outside of the United States, your actual % may be different due to the exchange rate. Please note: The exchange rate is handled at the time of billing by your credit card and your credit card may charge additional fees. We also don't include any applicable taxes in our prices so if your locality requires it, any taxes will need to be paid by you.
You can receive orders via email, fax, Web, tablet, app or direct to printer. Or we can deliver them by hand, but we do require you pay for our first-class flight.
There are two ways to receive orders by printer: The first option is if your printer supports Google Cloud Print. Many new printers do and it means we can send your order directly to your printer, with no computer needed or software to install. You can see a full list of supported printers here. The second option is can download and install our "eHungry Order Monitor" program on your computer (Windows Vista / 7 / 8). After installing it, you just set what printer(s) you want orders sent to (it works with inkjet, laser and thermal printers). Then the program communicates directly with our servers and anytime an order comes in, it will print automatically to your printer(s).
No problem. We offer automated phone calls and/or SMS text message notifications to alert you of new orders.
Typically 3 - 5 business days although if it's urgent, just let us know. We've got a pretty fast turnaround as long as you get back to us quickly with the answers we need.
Yes, definitely. Just email it over to us at: email@example.com.
Not a problem at all -- we have tools for multiple locations and franchises that make it easy to setup and manage all of your stores. Just give us a shout and we'll be glad to assist.
Yes. You could use a full domain like www.your-restaurant.com (if you plan on using your online ordering site as your main site) or a sub-domain like order.your-restaurant.com (if you already have a website and are linking to your online ordering).
Yes. You can either have your customers' credit card information sent to you so you process it in your POS/terminal or if you sign up with Authorize.Net, Vantiv (Mercury Payments), Stripe.com, Braintree or PayPal, you can enter your account info and accept credit cards in real-time. We recommend this second option since it's the fastest and most secure. But regardless of which way, customers are paying you directly, not eHungry.
No. We don't require that you use a payment processor and each provider has their own set fees. So if you choose to process credit cards online in real-time then there would be additional fees from the processor you use.
Yes. You can create pretty much any type of coupon, special or discount you want -- $ off, % off, free items, etc. Plus you can add restrictions such as having to purchase certain items or meet certain requirements in order to use them.
Nope! Add as many menu items as you want; accept as many orders as your restaurant can fill; make lots and lots of customers happy.
We currently offer service in the US, Canada and Puerto Rico. We're looking to expand into more countries soon.
Because of our good-looks, charming personality and of course, commitment to our restaurants. We've been doing this for over 10 years and are constantly working to make the best online ordering experience there is. Check out our comparison page for more details. We also pride ourselves on 99.9+% uptime and are always open to new ideas from our restaurants. Plus, did we mention, we're good-looking?
We don't have a phone. Phones are so 1999. Email us at firstname.lastname@example.org. Trust us, we're fast at responding. If you really need somebody to call, we have a psychic hotline we highly recommend.
Visit our Support area or email us at email@example.com and we'd be glad to assist!
eHungry is a great online ordering platform for our small franchise system. It is easy to use and when needed, the customer service is responsive, friendly and solution driven.
eHungry has been a terrific partner. We have been using eHungry for 5 years and have seen huge growth in this segment of our business. eHungry has grown right along with us, improving as new ideas and technologies become available.
eHungry's customer service and support are amazing! Without their help, our custom ordering site would not be what it is today. A tremendous customer experience from start to finish!
I experimented with several online ordering set-ups, but eHungry handled it with style. eHungry has been a great addition to my business and really boosts sales.
We can not say enough about eHungry and about the customer care that they consistently provide. We are able to better retain our customers and earn a greater amount of business from each customer. We LOVE these guys!
We are very happy with the ease, functionability and customer service of eHungry. I recommend it to any company that is currently looking for an online ordering system.
We continue to find eHungry to be a great asset to our restaurant!